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Customer Service Advisor – £25,400 – £26,000 pa

Permanent
Leeds
Posted 8 hours ago

Are you an experienced Customer Service Advisor currently seeking a new permanent job?  Would you like to work within a growing business who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service Advisor will include:
  • Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely manner
  • Helping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleagues
  • Providing customers with accurate information about products and services ensuring a good customer outcome
  • Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
  • Updating the admin platform regularly to ensure all information is being recorded correctly for each customer interaction
  • Handling and managing through to a satisfactory resolution any emails from the customer service inbox
  • Adhere to all relevant legislation, industry regulations and Company policies and procedures
  You will have:
  • Previous experience working in a Customer Service role
  • Professional and clear telephone manner
  • Active listening and excellent verbal communication skills
  • Experience in delivering a right first-time good outcome for a customer
  • Experience of working in a fast paced, vibrant and at times, pressured environment
  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryCustomer Service
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6419
Salary£25,400 - £26,000 pa

Are you an experienced Customer Service Advisor currently seeking a new permanent job?  Would you like to work within a growing business who offer an outstanding working environment, great team cultu...

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Legal Secretary – £25,000 – £30,000 pa

Permanent
Barnsley, Huddersfield, Leeds, Pontefract
Posted 2 days ago

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like to work for a very friendly, progressive multi award-winning law firm, offering fantastic working hours together with hybrid working?  Is either Huddersfield, Leeds, Pontefract or Barnsley convenient for you?  If so, this could be just the job for you!

  Providing secretarial support to the family team lawyers, your duties will include:
  • Typing for all fee earners in the team in a busy, fast-paced environment
  • Dealing with mediation enquiries and opening files
  • Setting up new appointments
  • Answering calls, liaising with clients and solicitors
  • Assisting with new precedents
  • Liaising with other members of the administration team
  • Participating in team meetings and making suggestions for more efficient administration
  You will have:
  • Previous experience working with a Family Law department
  • A pleasant and professional telephone manner
  • Good typing skills having use of digital dictation
  • Excellent organisational skills
  • Willingness to take on new tasks
  In addition, you will be highly motivated and proactive, with the ability to work well as part of a team and also use your initiative and be ability to prioritise workloads of different fee earners. In return, our client offers a great team working environment and a very generous benefits package! Hours of work are Monday to Friday 09:00 – 17:00 with 1 hour lunch with the flexibility of hybrid working. This role could be based in Huddersfield, Leeds, Pontefract or Barnsley. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryLegal
Job LevelFull-time
Job CodeEP6417
LocationLeeds, Huddersfield, Pontefract or Barnsley
Salary£25,000 - £30,000 pa
Posted Date12.11.25

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like to work for a very friendly, progressive multi award-winning law firm, offering fantastic working hours together wi...

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Accounts Administrator – Circa £27,000 pa

Permanent
Wakefield
Posted 6 days ago

Are you an experienced Accounts Administrator seeking a new permanent job?  Would you like to work within a growing, very successful, well-established and highly reputable company?  Is Wakefield, West Yorkshire convenient for you?  If so, this could be just the job for you!

  Working within a very friendly team, your duties as Sales Ledger / Accounts Administrator will include:
  • Raising and processing sales invoices
  • Dealing with queries
  • Requesting required information
  • Any other general admin duties as required
You will have:
  • Previous experience within an accounts environment
  • First class communication skills
  • Excellent organisation skills
  • An aptitude for figures
  • High attention to detail
  In return, our client offers an enviable working environment, fantastic benefits and great working hours! 😊 If you are interested, please call Deborah as soon as possible on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryAccounts
Job LevelFull-time
Job CodeEP6414b
LocationWakefield, West Yorkshire
SalaryCirca £27,000 pa
Posted Date08.11.25

Are you an experienced Accounts Administrator seeking a new permanent job?  Would you like to work within a growing, very successful, well-established and highly reputable company?  Is Wakefield, We...

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Administrator – Circa £24,000 pa

Permanent
Cleckheaton
Posted 1 week ago

Are an experienced Administrator seeking an exciting new permanent job?  Would you like to work in a very successful, highly reputable, well established and award-winning company?  Is Cleckheaton, West Yorkshire, convenient for you?  If so, this could be the perfect job for you!

  Your duties as a Sales Administrator will include:
  • Processing sales orders
  • Liaising with internal departments, customers and suppliers
  • Ensuring departmental procedures are followed and deadlines and deliveries are met
  • Responsibility for the efficiency and accuracy of all orders taken
  • Liaising with both customers and suppliers to ensure the highest levels of customer service are met and queries are dealt with as a priority
  • Invoicing, acknowledgements and other administrative duties including filing etc
  • Being flexible to cover other areas of the business if/when required
  You will have:
  • Good computer skills
  • A confident telephone manner
  • Previous experience working in an office environment
  • Excellent attention to detail
  • The ability to prioritise a busy workload
  In addition, you will be a pleasant, friendly and flexible team player with the willingness to learn. In return, our client offers a fantastic working environment, free parking and superb amenities! This role is permanent to start as soon as possible, so if you are interested please contact Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Job Features

Job CategoryAdministration
Job LevelFull-time
LocationCleckheaton, West Yorkshire
Job CodeEP6416
SalaryCirca £24,000 pa

Are an experienced Administrator seeking an exciting new permanent job?  Would you like to work in a very successful, highly reputable, well established and award-winning company?  Is Cleckheaton, W...

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Temporary Administrator – £12.21 per hour

Temporary
Leeds
Posted 1 week ago

Are you an experienced Administrator currently seeking temporary work starting ASAP with the possibility of becoming permanent?  Would you like to work within an award-winning, growing company that really values its staff and offers excellent career development? Is a great team culture, outstanding benefits and free onsite parking important to you?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Administrator will include:  
  • Communicating effectively with customers
  • Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
  • Maintaining accurate and up-to-date records
  • Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
  • Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
  • Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
  • Assisting with planning and administrative duties as required to support team operations
  You will have:
  • Previous admin experience
  • A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
  • Good IT literacy, with proficiency in Word, Excel and Outlook
  • Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
  • The ability to liaise effectively with colleagues and customers
  In addition, you will be self-motivated, confident working independently, as well as being a team player, respectful, caring, compassionate and patient with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! This role is initially temporary to start ASAP with a view to becoming permanent for the right candidate. So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryAdministration
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeJ9
Salary£12.21 per hou

Are you an experienced Administrator currently seeking temporary work starting ASAP with the possibility of becoming permanent?  Would you like to work within an award-winning, growing company that r...

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Export Shipping Administrator – £28,000 – £32,000 pa

Permanent
Cleckheaton
Posted 1 week ago

Are you an experienced Export Shipping Administrator seeking an exciting new permanent job?  Would you like to work for a highly reputable, very well established, successful company who offer outstanding benefits, free parking and a great team working environment?  Is Cleckheaton, West Yorkshire convenient for you? If so, this could be the perfect job for you!

Working as part of a friendly team reporting to the Shipping Manager, your duties as Export Shipping Administrator will include:
  • Communicating clearly, accurately and efficiently to customers giving high levels of customer service
  • Booking forwarders and shipping agents, organising collections and deliveries
  • Preparing shipping documentation together with general shipping administration including daily filing
  • Maintaining appropriate records of shipping activities
  • Liaising with different departments within the company
  • Attend occasional workshops to ensure up to date industry knowledge and legal requirements
  • Adhere to stated policies and procedures relating to health and safety, and quality management
  • Ensure that housekeeping in the export shipping area is maintained to high standards
  You will have:
  • Awareness of International shipping/country requirements
  • The ability to clearly and accurately relay important shipping information to overseas customers
  • Excellent communication skills
  • Strong customer service with a friendly and helpful manner
  • Excellent organisation skills with the ability to prioritise tasks
  • High levels of accuracy and attention to detail
  In addition, you will be an adaptable team player with the enthusiasm, interest and willingness to learn. In return, out client offers a fantastic, very friendly team working environment and an early finish on a Friday 😊 If you are interested, please call Deborah ASAP on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Job Features

Job CategoryAdministration
Job LevelFull-time
LocationCleckheaton, West Yorkshire
Job CodeEP6415
Salary£28,000 - £32,000 pa

Are you an experienced Export Shipping Administrator seeking an exciting new permanent job?  Would you like to work for a highly reputable, very well established, successful company who offer outstan...

Quick Apply Read More

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    elite personnel
    Elite personnel are an independent recruitment agency who work with a range of businesses across West Yorkshire and nationwide. We pride ourselves on providing a personalised service for both job applicants and employers. We really get to know our clients and take the time to understand what they’re looking for. We then work closely with applicants from our large database of jobseekers to match their skills, experience and aspirations to an organisation that’s right for them. Our experienced Recruitment Consultants aim to build long-standing relationships with our clients and jobseekers, which is reflected in our client and candidate testimonials and our excellent track record. Our staff are friendly and professional, and will provide advice, support and feedback based on their experience and knowledge of the recruitment industry. We believe in providing a high-quality service that is recognised by the Recruitment and Employment Confederation (REC) and adheres to ISO 9001 quality standards.
    We value both clients and candidates highly. We believe that trust, loyalty and honesty combined with experience, professionalism and respect are the best building blocks for long term relationships.
    Deborah Austin, Managing Director, Elite Personnel

    Send your CV to elite and see how we can help you

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    elite news
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    April 2025 Temporary Worker Award Winner – Nicola Bignell

    April 2025 Temporary Worker Award Winner – Nicola Bignell

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    elite testimonials

    Helen Dewhirst

    “A very professional company. Nothing is too much trouble. Deborah gives amazing advice and it certainly pays off. I now have a new job which I am loving. I would certainly recommend Elite Personnel to anyone looking for a new challenge”
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    Maxine Hutchinson - Placed Temporary Worker

    “I would like to thank Elite Personnel particularity Deborah for all their help and support in finding me a position. From the moment I first contacted Deborah she was extremely helpful and friendly. I joined the Agency on a Tuesday and by the Friday had been offered a role which I started this Monday . I have been contacted and supported on a regular basis and I cannot recommend them enough” Maxine Hutchinson
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    Amanda Stead - Placed Permanent Candidate

    “I could not be more happy, I realise that to get a permanent job during this time is exceptional but I was very happy with the service I received.  Friendly and efficient service from lovely people, thank you for all your help and reassurance Deborah”
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    Simon Hartley - Placed Temporary Worker

    “Nothing to improve – everything is top notch.  I only had one job and for sure it matched with my expectations, which I was offered on a permanent basis.  For sure I would come back to elite without hesitation and I would recommend them in an instant to my friends, family or an employer”  Simon Hartley
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    Rob Briggs - Placed Permanent Candidate

    “My overall opinion and experience with Elite has been outstanding. From start to finish I have been dealt with professionally and would highly recommend their services.  The service is outstanding.  The vacancy we discussed matched with my requirements.  The information provided for my interview was useful and informative.  By having the pre-interview with Elite certainly helped with my confidence and your guidance was very useful for the interview itself.  I cannot fault how I have been dealt with neither can I offer assistance to improve, as you have got it spot on.  I would most definitely come back to elite and would 100% recommend them to my friends, family or an employer”  Rob Briggs
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    Sharon Vernon - Temporary Worker

    “Elite is a very well run organisation and very welcoming to a new temporary member of staff.  I was treated with the greatest of respect.  There isn’t anything I can think of to improve your service.  My assignment met with my expectations.  I would definitely consider coming back to elite and recommend their services to friends, family or a new employer”  Sharon Vernon
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    Kath Lynch - Placed Permanent Candidate

    “I was very impressed with elite personnel.  I found everyone to be very friendly and professional.  I have no suggestions to improve.  I was lucky enough to get an interview with the first vacancy and I accepted the job but the job was relevant to my requirements.  The information provided for my interview was very useful and informative and I have no suggestions to improve this, or any other areas, as I was very happy with the process.  I would come back to elite and have already recommended them”  Kath Lynch
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    “Unlike some other recruitment agencies I’m always happy to hear from elite as they don’t put pressure on the company for sales but they do support us as and when their services are required. We know when dealing with elite that they will provide us with a small number of good, quality candidates rather than bombarding us with CV’s, most of which will not fit the spec required, as numerous other recruitment agencies do” Sarah – HR Manager – Client
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    “The service provided to me was excellent, nothing was too much trouble for any of the team and it was all done to a high and professional standard.  All emails and correspondence relayed too efficiently and I was always kept in the loop.  I cannot praise elite enough for helping me secure the permanent post.  The service provided to me was 10/10 so I cannot point at any area that I think needed improvement.  I would 100% recommend elite”  Placed Candidate, Jade Martin
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    “Everyone was very friendly and helpful whenever I called or was called. Every service needs to look at improving on what they do but my experience of the services offered, I was more than happy. Although I only had one assignment, I felt that I was well informed of the role I was to undertake and knew that I would be supported if I needed any help. I would certainly consider contacting elite again and I would certainly recommend elite as I found them to be very helpful and kept me updated on current positions available” Susan Frankish – Temporary Worker
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    “The team at elite are fantastic, all so friendly and can’t do enough for you. They take time to understand your needs and have always sent great candidates” Maisie (HR Administrator) – Client
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    “Excellent process from start to finish.  Nothing was too much trouble and all calls/correspondence was dealt with promptly.  I can’t honestly think of anything I wished had happened differently.  The vacancy we discussed matched my requirements and the information that you provided for my interview was useful and informative.  I would definitely recommend elite and already have” Joanne Stainburn (Placed Permanent Candidate)
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    “I was only interested in temporary work and found all the staff at elite excellent! No sure how you could improve your service – I had no problems at all. My assignments always matched my expectations, and I would recommend elite to friends, family or an employer” Helen Groves – Temporary Worker
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    “How can you improve on perfection? My assignments always matched my expectations, and I left elite after being with them for 4 years as I have now taken on a permanent part-time position. I would certainly come back to elite if needed, the ladies are so welcoming and extremely professional in everything they do. I would most definitely recommend elite” Gillian Rae (Placed Temporary Worker)
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    “Our company has used the services of elite personnel on a number of occasions. Due to our staffing requirements, I have direct contact with the staff responsible for both temporary and permanent, who understand the needs of our business and as a result, the quality of the candidates we have seen were of a high standard. They keep in touch on a regular basis either by phone, e-mail or by visiting our offices. All the staff are helpful and friendly, and I would have no hesitation in recommending their services to other companies who were looking for either temporary or permanent staff” Alison (Client)
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    “Our association with elite started over 10 years ago and during this time we have found the level of service to be of a very high quality. All the staff are very knowledgeable regarding requirements of our company and are helpful at all times. The quality of candidates for each role is consistently very good and we have found that initial direct contact with the manager concerned helps in receiving the quality CV’s that are required. As one of our preferred suppliers, we have found that elite meet with all our requirements and constantly put themselves out to meet our needs” Richard (Client) Senior HR Advisor
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    “Professional, friendly, efficient and personal service we receive in placing candidates. Invoices are always prompt and consistent. Everything seems to be covered to suit our needs. I would definitely recommend elite and have done to my friends and family. Candidates placed with us permanently have become a great asset to our company and we have recently promoted two to management level” Jackie (Client) Customer Care Manager
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    “Elite is our first port of call if we have an administration requirement. We have had permanent and temporary staff supplied and have been very pleased each time. The invoicing is prompt and accurate. The team at elite are friendly and understanding and Deborah is a pleasure to deal with. There isn’t anything else that I would like to see, all very good. I would definitely recommend elite” Debbie (Client)
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    “We always receive a professional and friendly service no matter what our requirements. Also, elite have a good understanding of the calibre of candidates we require. Yes, I would recommend elite, and I frequently comment to other recruitment agencies who contact us to offer their services, that we offer our vacancies to elite because of the excellent service we receive” Sarah (Client)
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    “The personal touch and care you put into matching the right candidate into the right role is what I like best about doing business with elite. It does not feel like it’s about making money. There is nothing else I would like to see, you provide an efficient service. Within the 10+ years I’ve worked with elite, I have not had cause to complain, only compliment” Gareth (Client) Human Resources Officer
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    01274 865 878

    Registered Office: Copia House, Great Cliffe Court. Great Cliffe Road, Barnsley, S75 3SP Company Registration No: 4087425 VAT Reg No: 758992359