Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

• Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
• Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
• Confidently presenting and selling product offerings
• Effectively communicating the value of our products and services to close sales and secure long-term contracts
• Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
• Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system
• Staying informed about industry trends, product developments, and competitor activity

• Proven experience in a sales role with a track record of success
• Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
• The ability to work both independently and collaboratively in a fast-paced environment
• The ability to adapt sales tactics based on customer feedback and changing market demands
• IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
• Strong organisation skills with a systematic approach to managing workloads
• First class attention to detail

• Active listening skills and a sound knowledge of general office systems, including digital filing

Are you an experienced Customer Service Advisor seeking a new permanent job?  Would you like to be part of a very friendly team within a very well established and highly reputable company?  Is Wakefield, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Answering incoming calls
• Dealing with queries chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

• Previous experience of working in a customer service environment
• Excellent communication skills at all levels
• A professional and courteous telephone manner

Are you an experienced Customer Service Advisor seeking a new permanent job?  Would you like to be part of a very friendly team within a very well established and highly reputable company?  Is Bradford, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Answering incoming calls
• Dealing with queries chasing up information and updates
• Updating clients accordingly
• Showing empathy when required
• Using the system to source information

• Previous experience of working in a customer service environment
• Excellent communication skills at all levels
• A professional and courteous telephone manner

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like to work for a very friendly, progressive multi award-winning law firm, offering hybrid working?  Is Leeds, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Typing documents, emails, file notes etc for Fee Earners
• Preparing legal aid applications
• Opening files on the case management system
• Answering calls and assisting clients with enquiries
• Liaising with clients/professionals to arrange appointments/meetings etc
• Dealing with incoming emails/post and corresponding as appropriate
• Digital dictation using BigHand
• Updating the CMS database continuously
• Ensuring files are full time recorded for billing
• Preparing bundles

• Previous experience working with a Legal Care Department or similar
• The ability to prioritise workloads for different Fee Earners and multi-task
• Excellent typing skills, including digital dictation
• First class communication skills and discretion
• Passion for making a positive impact in childcare law

Are you an experienced Customer Service Advisor currently seeking a new permanent job?  Would you like to work within a growing business who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

• Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely manner
• Helping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleagues
• Providing customers with accurate information about products and services ensuring a good customer outcome
• Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
• Updating the admin platform regularly to ensure all information is being recorded correctly for each customer interaction
• Handling and managing through to a satisfactory resolution any emails from the customer service inbox
• Adhere to all relevant legislation, industry regulations and Company policies and procedures

• Previous experience working in a Customer Service role
• Professional and clear telephone manner
• Active listening and excellent verbal communication skills
• Experience in delivering a right first-time good outcome for a customer
• Experience of working in a fast paced, vibrant and at times, pressured environment

Are you seeking an exciting new permanent job within Internal Sales?   Would you like to work within an incredibly friendly, highly reputable and well-established family business offering excellent progression?  Is Ossett, West Yorkshire convenient for you?  If so, this could be the perfect career opportunity for you!

• Working within a busy sales office
• Answering incoming calls
• Taking orders from customers
• Handling purchase orders
• Dealing with any queries
• Contacting prospective customers
• Building your own customer base

• A confident telephone manner
• The ability to build relationships
• Resilience to overcome and handle rejection
• Driven and enthusiastic with a hunger for sales