Are you an experienced Customer Service Advisor?  Are you free for long term temporary work until next year?  Would you like to work within a small very friendly team environment?  Is Cleckheaton, West Yorkshire convenient for you?  If so, then this could be just the role for you!

• Taking incoming calls, logging all calls, updating details on the company database
• Helping customers calling in needing advice or support with their product
• Managing the diary system and organising and allocating engineers to jobs
• Actively upselling warranty and care packages whilst liaising with customers
• Assisting where possible with minor issues or complaints carrying out investigation to resolve or escalate accordingly
• Any other admin duties as required by the department

Are you looking for a permanent role as a Senior Administrator? Would you like to work within a stable, very successful, highly reputable and well-established company, with a 4 day working week? Is Halifax, West Yorkshire convenient for you? If so, this could be the perfect opportunity for you!

• Providing administration support for business processes and procedures
• Being the main customer interface of the business
• Daily processing of sales orders on an in-house system
• Being the subject matter expert in administrative functions and leading their development
• Maintaining and administering policies, processes and procedures
• Day to day HR responsibility
• Recruitment and inductions
• Administration of health and safety matters ensuring compliance with safety legislation and regulatory standards
• Any other duties as requested by the MD and to support the General Manager

• Strong administration and organisation skills
• HR experience and/or CIPD Level 3 or above
• A good understanding and knowledge of Health & Safety regulations

Are you looking for a permanent role as an Administrator?  Would you like to work within a stable, very successful, highly reputable and well-established market leading company who offer a very generous package, free parking and flexible / hybrid working hours?  Is Huddersfield, West Yorkshire convenient for you?  If so, this could be the perfect opportunity for you!

• Raising quotations
• Dealing with client enquiries
• Inputting and tracking orders
• Data entry
• Responding to emails
• Liaising with internal and external stakeholders
• Providing support and relationship building with customers and colleagues across the business

• Exceptional attention to detail
• Technical mindset
• Strong IT skills and excellent verbal and written English skills
• Previous experience in a documentation / data inputting role

Are you seeking a new role as an Administrator / Receptionist?  Are you free to start ASAP for 12 months to cover maternity?  Is Elland, Halifax convenient for you? If so, this could be just the job for you!

• Answering incoming calls
• Meeting and greeting visitors
• Making drinks
• Ordering supplies – materials and stationery
• Compiling data
• Monitoring reminders for training and organising with Head Office
• Any other general admin duties as required
• Using a newly implemented ISF ERP computer system and Excel

•  Good communication skills
• A pleasant and friendly telephone manner
• Good IT and administration skills

Are you seeking a new full-time permanent job in Customer Service as a Customer Support Executive?  Would you like to work within a highly reputable, well-established company offering an outstanding benefits package?  Is Birstall, West Yorkshire convenient for you?  If so, this could be just the job for you!

• Answering incoming customer calls
• Management and co-ordination of completing processes for the full life cycle of customer orders from pre-sale enquiries
• Following customer orders through to the delivery and aftersales requirements including technical queries and product warranty
• Work closely with other support functions within the central operations (the roles is pivotal in supporting both continual growth in sales and the improvement in the customer’s journey and experience
• Ensure customers’ expectations are met or exceeded, ensuring policies and procedure are adhered to
• Management and ownership for the order book through stock allocation; date requirements and dispatch
• Process orders for both internal sales and external customer base
• Take ownership for your divisional customers through effective communication with all key stakeholders
• Collate and interpret accurate sales data for sales order forecasting book, reviewing and actioning back-order report
• Proactive sales and service calls to new and existing customers
• Take customer payments over the phone and log onto the system, along with daily banking allocation

• Previous experience of working in a fast-paced customer service environment
• Excellent communication, organisation and prioritising skills
• The ability to work on your own initiative
• Excellent relationship building skills

Are you an experienced Senior Personal Assistant? Are you seeking a full-time role to start ASAP? Is Huddersfield, West Yorkshire convenient for you? Would you like the option of hybrid working?  If so, then this could be the ideal job for you!

• Ensuring urgent work is promptly completed or delegated to the appropriate team member
• Ensuring the Fee Earner is organised and completing tasks in the correct priority order and works hard to make sure fee earner follows this process
• Delegating all junior level tasks to administrative resource assists the team in providing the fee earner with effective and high-quality secretarial support, enabling them to focus on providing the best legal services to clients
• Ensuring all their work is undertaken in the correct priority order
• Devising plans to share complex tasks which are time bound are done
• Proactively engaging with and assisting the solicitor regarding work requirements
• Communicating with the solicitor to keep them appraised of a tasks’ status
• Ensuring clear and concise record-keeping relating to tasks undertaken and correct filing of tasks and supporting materials (e.g., email instructions/discussions)
• Following team processes and procedures when undertaking tasks