Permanent
Leeds
Posted 17 hours ago

Are you and experienced Administrator currently seeking an exciting new permanent job?  Would you like to work within an award-winning, growing company that really values its staff and offers excellent career development? Is a great team culture, outstanding benefits and free onsite parking important to you?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Administrator will include:  
  • Communicating effectively with customers
  • Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
  • Maintaining accurate and up-to-date records
  • Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
  • Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
  • Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
  • Assisting with planning and administrative duties as required to support team operations
  You will have:
  • Previous admin experience
  • A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
  • Good IT literacy, with proficiency in Word, Excel and Outlook
  • Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
  • The ability to liaise effectively with colleagues and customers
  In addition, you will be self-motivated, confident working independently, as well as being a team player, respectful, caring, compassionate and patient with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryAdministration
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6405
Salary£25,400 pa

Are you and experienced Administrator currently seeking an exciting new permanent job?  Would you like to work within an award-winning, growing company that really values its staff and offers excelle...

Permanent
Leeds
Posted 4 days ago

Are you an experienced Administrator seeking a new permanent job in HR?  Would you like to work within a growing company offering the opportunity to develop your career?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Working within a very friendly team, your duties as HR Administrator will include:
  • HR Administration: updating and maintaining employee records, assisting in the recruitment process, facilitating onboarding of new employees, assisting with payroll and preparing HR related reports and correspondence
  • Compliance Administration: monitoring and updating records, assisting with audits, inspections and compliance reporting, staying up to date with changes in employment and health and safety regulations
  • Health & Safety Administration: assisting in the implementation and maintenance of health and safety policies and procedures, coordinate and record staff training, maintaining risk assessments, accident reports and acting as point of contact for any queries
  • Overseeing general office management, ensuring a well organised, efficient and compliant workspace, managing supplies and equipment, assisting with company events, meetings and staff activities
  You will have:
  • Previous experience carrying out a similar role, having strong administration skills
  • Clear and effective communication skills
  • First class attention to detail
  • Excellent IT skills
  • The ability to use own initiative and make decisions
  In addition, you will be approachable, adaptable, flexible and organised with strong problem solving skills and a friendly personality. In return, our client offers an incredibly generous benefits package, free parking and an outstanding working environment! So, if you are interested in enhancing your career within a great company with ambitious growth plans, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryAdministration, HR
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6404
SalaryCirca £27,000 pa

Are you an experienced Administrator seeking a new permanent job in HR?  Would you like to work within a growing company offering the opportunity to develop your career?  Is Leeds, West Yorkshire co...

Permanent
Leeds
Posted 4 days ago

Are you an experienced Internal Recruiter / Resourcer currently seeking an exciting new permanent job with excellent opportunities to develop?  Would you like to work within a multi award-winning, growing company who offer an incredible benefits package, free parking and exceptional working environment?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Internal Recruiter will include:
  • Supporting the Head of HR with recruitment for the UK
  • Liaising with Recruiting Managers
  • Advertising vacancies on job boards
  • Screening applications
  • Arranging and conducting interviews
  • Onboarding new recruits
  • Assisting with any other HR admin duties as required supporting a small busy HR team
  You will have:
  • Previous recruitment experience
  • Exceptional communication skills
  • The ability to use own initiative and make decisions
  In addition, you will be approachable, adaptable, flexible and organised with the ability to prioritise a busy workload and the desire to develop further. In return, our client offers a great working environment, free onsite parking and outstanding facilities! This role is temporary to start ASAP, so if you are interested please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryHR, Recruitment
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6403
SalaryCirca £27,000 pa

Are you an experienced Internal Recruiter / Resourcer currently seeking an exciting new permanent job with excellent opportunities to develop?  Would you like to work within a multi award-winning, gr...

Are you an experienced Resourcer with recruitment experience currently seeking temporary work to start ASAP?  Would you like to work within a multi award-winning company with ambitious growth plans?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Internal Recruitment / Resourcer will include:
  • Supporting the Head of HR with recruitment for the UK
  • Liaising with Recruiting Managers
  • Organising job fayres
  • Advertising vacancies on job boards
  • Screening applications
  • Arranging interviews
  • Onboarding new recruits
  • Assisting with any other HR admin duties as required supporting a small busy HR team
  You will have:
  • Previous recruitment experience
  • Exceptional communication skills
  • The ability to use own initiative and make decisions
  In addition, you will be approachable, adaptable, flexible and organised with the ability to prioritise a busy workload. In return, our client offers a great working environment, free onsite parking and outstanding facilities! This role is temporary to start ASAP, so if you are interested please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryHR, Recruitment
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeH4
Salary£13.00 - £14.00 per hour

Are you an experienced Resourcer with recruitment experience currently seeking temporary work to start ASAP?  Would you like to work within a multi award-winning company with ambitious growth plans?Â...

Permanent
Huddersfield
Posted 1 week ago

Are you an experienced HR Administrator seeking an exciting new permanent job?  Would you like to work within an extremely successful, very well-established, market leading manufacturing company who offer an outstanding benefits package and an inclusive working environment?  Is Huddersfield, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

Working within the HR Team, this is a fast-paced role offering lots of variety, and your duties as HR Administrator will include:
  • Providing a professional and comprehensive HR service to managers and all colleagues in line with policies and procedures, always remaining far and consistent to demonstrate due diligence
  • Managing the recruitment and leaver processes, onboarding and retention
  • Supporting the annual training plan
  • Completing Occupational Health and EAP referrals, planning and supporting advisory surgery days at site
  • Monitoring sickness trends and supporting remedial action
  • Supporting employee engagement and developing strong communication channels including HR Noticeboards, Your Say Forums and weekly newsletter
  • Ensuring all data on systems and computerised records is accurate and up to date in line with GDPR
  • Providing reports to support the monitoring of HR metrics/KPI’s as and when required
  • Ensuring that all relevant documents are provided to the payroll department in a timely manner
  • Building effective working relationships with employees at all levels, providing advice and guidance on a range of HR policies and related issues
  • Working with the Reception team to ensure customer service is maintained throughout the working day and peak holiday season and managing projects as and when required
  You will have:
  • Good numeracy and literacy
  • Good knowledge of MS Office including Word and Excel
  • A positive, ‘can-do’ attitude
  • The ability to work well as part of a team
  • Excellent communication, planning, prioritising and organisational skills
  • Understanding of GDPR and confidentiality
  In addition, you will be self-motivated with a strong work ethic and a keen eye for detail. In return, our client offers excellent working hours, free parking and an extensive benefits package! If you are interested please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryHR
Job LevelFull-time
LocationHuddersfield, West Yorkshire
Job CodeEP6402
Salary£27,500 £30,860 pa

Are you an experienced HR Administrator seeking an exciting new permanent job?  Would you like to work within an extremely successful, very well-established, market leading manufacturing company who ...

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job offering part-time hours?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Part-time Customer Service / Sales Executive will include:  
  • Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
  • Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
  • Confidently presenting and selling product offerings
  • Effectively communicating the value of our products and services to close sales and secure long-term contracts
  • Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
  • Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system
  • Staying informed about industry trends, product developments, and competitor activity
  You will have:  
  • Proven experience in a sales role with a track record of success
  • Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
  • The ability to work both independently and collaboratively in a fast-paced environment
  • The ability to adapt sales tactics based on customer feedback and changing market demands
  • IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
  • Strong organisation skills with a systematic approach to managing workloads
  • First class attention to detail
  • Active listening skills and a sound knowledge of general office systems, including digital filing
  In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.   In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!   Part-time hours are available to suit your requirements, including evenings until 8pm and weekends 9am - 3pm 🙂   So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryCustomer Service, Sales
Job LevelPart-time
LocationLeeds, West Yorkshire
Job CodeEP6401a
SalaryBasic £25,400 pa OTE £40,000 - £45,000 pa

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great t...

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service / Sales Executive will include:  
  • Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
  • Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
  • Confidently presenting and selling product offerings
  • Effectively communicating the value of our products and services to close sales and secure long-term contracts
  • Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
  • Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in the CRM system
  • Staying informed about industry trends, product developments, and competitor activity
  You will have:  
  • Proven experience in a sales role with a track record of success
  • Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
  • The ability to work both independently and collaboratively in a fast-paced environment
  • The ability to adapt sales tactics based on customer feedback and changing market demands
  • IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
  • Strong organisation skills with a systematic approach to managing workloads
  • First class attention to detail
  • Active listening skills and a sound knowledge of general office systems, including digital filing
  In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.   In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!   Both full-time and part-time hours are available to suit your requirements, including evenings and weekends.   So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryCustomer Service, Sales
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6401
SalaryBasic £25,400 pa OTE £40,000 - £45,000 pa

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great t...

Contract
Bradford
Posted 2 weeks ago

Are you an experienced Administrator seeking an opportunity to work within Finance?  Are you free to start a fixed term contract as soon as possible until March 2026?  Would you like to work within a positive and vibrant environment?  Is Bradford City Centre convenient for you?  If so, this could be just the job for you!

  Working within a busy Finance Team, your duties as Finance Assistant will include:  
  • Supporting the Head of Finance Operations with ad hoc duties
  • Managing the Finance inbox – triaging incoming items and ensuring a speedy response
  • Sales Ledger activities - allocating payments and chasing outstanding invoices
  • Purchase Ledger activities - processing invoices and reconciling supplier statements
  • Processing expenses
  • Assisting with credit card reconciliations
  • Assisting with the processing of prepaid cards
  • Supporting the wider finance team when required
  • Assisting in month end and year end processes as required
  You will have:  
  • Great administration, organisational and communication skills
  • Excellent attention to detail
  • Strong Microsoft skills
  • The ability to remain calm under pressure
  • A methodical approach to your work
  • Experienced managing a busy inbox
  • Sales Ledger or Purchase Ledger experience is desirable but not essential
  In addition, you will be a friendly and helpful team player. This role is to start as soon as possible on a fixed term contract and the hours of work are 37 per week worked flexibly Monday to Friday but will be predominantly office based. If you are interested please call Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Job Features

Job CategoryAccounts
Job LevelFull-time
LocationBradford, West Yorkshire
Job CodeEP6399
Salary£24,000 pa

Are you an experienced Administrator seeking an opportunity to work within Finance?  Are you free to start a fixed term contract as soon as possible until March 2026?  Would you like to work within ...

Contract
Leeds
Posted 2 weeks ago

Do you have Administration experience?  Would you like to work within a multi award-winning company with ambitious growth plans, a great team culture and outstanding benefits?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Administrator will include:  
  • Communicating effectively with customers post-sale and pre-installation, via email or live chat (Intercom), ensuring alignment with business policies and processes
  • Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
  • Maintaining accurate and up-to-date records on the admin platform to ensure correct documentation for each job
  • Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
  • Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
  • Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
  • Assisting with planning and administrative duties as required to support team operations
  You will have:
  • A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
  • Good IT literacy, with proficiency in mainstream software (Excel, Email, Word)
  • Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
  • The ability to liaise effectively with colleagues and customers
  In addition, you will be self-motivated, confident working independently, as well as being a team player, respectful, caring, compassionate and patient with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! This role is initially a 6-month fixed term contract with a view to permanent. So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryAdministration
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6398
Salary£25,400 pa prorata

Do you have Administration experience?  Would you like to work within a multi award-winning company with ambitious growth plans, a great team culture and outstanding benefits?  Is Leeds, West Yorksh...

Permanent
Leeds
Posted 3 weeks ago

Are you an experienced Customer Service Team Leader currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service Team Leader will include:
  • Acting as the first point of escalation for complex customer queries, complaints, or service issues
  • Providing day-to-day support and guidance to Customer Service Advisors, ensuring adherence to service standards
  • Monitoring customer interactions to ensure quality, compliance, and a consistently high level of service
  • Collaborating with cross-functional teams to resolve customer concerns and improve service delivery
  • Assisting in the training and onboarding of new customer service team members
  • Identifying process inefficiencies and provide actionable feedback for continuous improvement
  • Analysing service data and customer feedback to generate insights and contribute to performance reports
  • Leading by example in handling customer inquiries with professionalism, empathy, and efficiency
  • Supporting the Customer Service Manager with scheduling, workload distribution, and KPI tracking.
  You will have:
  • Proven experience in a customer service or advisory role, at senior or team lead capacity
  • Strong interpersonal and communication skills, both verbal and written
  • Demonstrated ability to manage and resolve escalated customer concerns effectively
  • Proficiency in using CRM systems and customer support tools
  • Excellent organisational and time-management abilities
  • A proactive approach to problem-solving and continuous improvement
  • Leadership qualities – passionate about your team’s development and wellbeing, supporting through regular feedback, coaching and check-ins
  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Job Features

Job CategoryCustomer Service
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6395
Salary£28,000 pa

Are you an experienced Customer Service Team Leader currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working envi...

Are you an experienced Customer Service Advisor currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service Advisor will include:
  • Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely manner
  • Helping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleagues
  • Providing customers with accurate information about products and services ensuring a good customer outcome
  • Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
  • Updating the admin platform regularly to ensure all information is being recorded correctly for each customer interaction
  • Handling and managing through to a satisfactory resolution any emails from the customer service inbox
  • Adhere to all relevant legislation, industry regulations and Company policies and procedures
  You will have:
  • Previous experience working in a Customer Service role
  • Professional and clear telephone manner
  • Active listening and excellent verbal communication skills
  • Experience in delivering a right first-time good outcome for a customer
  • Experience of working in a fast paced, vibrant and at times, pressured environment
  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryCustomer Service
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6393
Salary£25,400 - £26,000 pa

Are you an experienced Customer Service Advisor currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working environm...

Permanent
Leeds
Posted 4 weeks ago

Are you an experienced Customer Service / Complaints Manager currently seeking a new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Complaints Manager will include:
  • Leading the Complaints Team in handling complaint cases efficiently and compliantly in line with both our processes and procedures whilst adhering to regulatory requirements
  • Negotiating settlements by mediating disputes and finding mutually agreeable outcomes
  • Providing guidance supporting customers and staff throughout the complaints process
  • Identifying trends, through analysing complaints data to identify recurring issues and areas for improvement
  • Making recommendations such as suggesting changes to policies, procedures, or products based on complaint analysis
  • Promoting a positive culture, fostering a culture where complaints are seen as valuable feedback for improvement
  • Training and development to ensure employees are equipped to handle complaints effectively
  You will have:
  • Previous experience in a similar role
  • Understanding of a positive customer experience
  • Experience in a technically driven business
  • Experienced in delivering a right first-time good outcome for a customer
  • Experience of working in a fast paced, vibrant and at times, pressured environment
  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryCustomer Service
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6392
SalaryCirca £35,000 pa

Are you an experienced Customer Service / Complaints Manager currently seeking a new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a grea...

Permanent
Leeds
Posted 4 weeks ago

Do you have Customer Service experience?  Are you currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Complaints Advisor will include:
  • Handling escalated customer complaints received internally or through alternate customer feedback avenues
  • Providing appropriate solutions and alternatives within the time limits
  • Following up to ensure resolution and customer satisfaction
  • Keeping records of customer interactions, process customer accounts and file documents in line with GDPR and best practice
  • Updating the admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity
  • Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
  You will have:
  • Customer Service experience
  • Professional and clear telephone manner
  • Active listening skills and appropriate empathy
  • Good command of English grammar and language for accuracy in written communication
  • Experience of owning a customer enquiry/ complaint through to resolution
  • Experience of working in a fast paced, vibrant and at times, pressured environment
  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryCustomer Service
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6391
SalaryCirca £26,000 pa

Do you have Customer Service experience?  Are you currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a grea...

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service / Sales Executive will include:  
  • Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
  • Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
  • Confidently presenting and selling product offerings
  • Effectively communicating the value of our products and services to close sales and secure long-term contracts
  • Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
  • Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in our CRM system
  • Staying informed about industry trends, product developments, and competitor activity
  You will have:  
  • Proven experience in a sales role with a track record of success
  • Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
  • The ability to work both independently and collaboratively in a fast-paced environment
  • The ability to adapt sales tactics based on customer feedback and changing market demands
  • IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
  • Strong organisation skills with a systematic approach to managing workloads
  • First class attention to detail
  • Active listening skills and a sound knowledge of general office systems, including digital filing
  In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.   In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!   Both full-time and part-time hours are available to suit your requirements.   So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryCustomer Service, Sales
Job LevelFull-time
LocationLeeds, West Yorkshire
Job CodeEP6388
SalaryBasic £25,400 pa OTE £40,000 - £45,000 pa

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great t...

Are you an experienced Payroll / Accounts Assistant currently seeking a new full-time permanent job with the flexibility of working over 4 or 5 days?  Would you like to work for a very well established, growing company being part of a small friendly team? Is Liversedge, West Yorkshire convenient for you? If so, then this could be the ideal job for you!

Your duties as Payroll / Accounts Assistant will include:
  • Weekly payroll for approximately 80 staff
  • Processing new starters and leavers
  • Sales Ledger
  • Purchase Ledger
  • Dealing with cash payments
  • Taking incoming calls and dealing with any queries
  • Any other duties as required
You will have:
  • Previous payroll and accounts experience using SAGE
  • Good communication skills
  • Excellent organisational skills
  • The ability to prioritise a very busy workload
  In addition, you will be a friendly, confident, flexible and adaptable team player able to work well under pressure. Hours of work are full-time between 38 and 40 per week with the flexibility to condense over 4 days if preferred In return, our client offers a great team working environment and parking facilities. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Job Features

Job CategoryAccounts
Job LevelFull-time
Job CodeEP6389
LocationLiversedge, West Yorkshire
Salary£31,500 - £37,000 pa
Posted Date30/06/2025

Are you an experienced Payroll / Accounts Assistant currently seeking a new full-time permanent job with the flexibility of working over 4 or 5 days?  Would you like to work for a very well establish...

Permanent
Barnsley, Huddersfield, Hybrid
Posted 3 months ago

Are you a qualified Care Lawyer seeking a new permanent role?  Would you like to work for a very friendly, progressive law firm offering hybrid working and a very, very generous benefits package?  Is Leeds, Huddersfield or Barnsley convenient for you?  If so, this could be just the job for you!

  Working within the Specialist Team, your duties as Care Lawyer will include:
  • Representing adoptive parents and kinship carers in care proceedings and prospective adopters and foster carers within adoption proceedings and parents within care proceedings
  • Day to day handling of a wide variety of cases
  • Running your own case load
  • Undertaking own advocacy
  • Attending client meetings
  • Working as part of the team
  • Ensuring that documents are drafted using software and case management systems in a consistent manner
  You will have:
  • High level of knowledge and excellent client care skills
  • Knowledge of charging for services or the eligibility criteria for legal aid
  • Good written and verbal communication skills
  • Outstanding interpersonal and marketing skills
  • The ability to develop contacts for the firm
  • Strong decision-making skills
  • Some knowledge of the Children Act 1989 and care proceedings
  • Advocacy skills
  • The ability to work within a fast-paced environment to meet deadlines
  In addition, you will be a motivated, meticulous self-starter who is capable of being innovative. In return, our client offers a great team working environment an extremely generous benefits package and free parking! Hours of work are Monday to Friday 09:00 – 17:00 with 1 hour lunch with the flexibility of working hybrid if desired, working out of either Huddersfield or Barnsley. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Job Features

Job CategoryLegal
Job LevelFull-time
Job CodeEP6382
LocationHuddersfield or Barnsley
SalaryCompetitive
Posted Date23.05.25

Are you a qualified Care Lawyer seeking a new permanent role?  Would you like to work for a very friendly, progressive law firm offering hybrid working and a very, very generous benefits package?  I...

Permanent
Barnsley, Huddersfield, Hybrid, Leeds
Posted 4 months ago

Are you a Family Solicitor with 5 - 10 years PQE, seeking a new permanent job? Would you like to work within a reputable law firm? Would you like the option of working hybrid? Is Leeds, Huddersfield or Barnsley convenient for you? If so, this could be just the job for you!

Working within the family team at either Leeds, Huddersfield or Barnsley, your duties as a Family Solicitor include : • Undertaking compliance and fully aware of all aspects of requirements imposed on a Solicitor by the Solicitors Act, Solicitors’ Accounts Rules and Trustee Accounts Rules and all other statutory and Law Society rules and regulations from time to time enforced for the conduct of the business of a solicitor • Day-to-day handling of a wide variety of cases including divorce, private children, non-molestation orders and financial relief • Running own case load under supervision and being able to pick up cases part way through • Attending court on directions hearings, first appointments and financial dispute resolution appointments • Taking instructions from clients, drafting documents and letters, conduct of matters on behalf of clients and work as part of the team • Preparing Legal Aid applications and liaising with the Legal Aid Agency, as necessary • Achieving agreed personal targets in respect of fee income and recording of chargeable time and assisting in developing new opportunities and the range of services offered by the firm • Conducting of matters on behalf of clients • Assisting where required in marketing the firm's client services You will have 5 - 10 years PQE and experience in Family Law. In return, our client offers an outstanding team working environment, a very, very generous benefits package, and is superbly located within Leeds, Huddersfield or Barnsley. This role is permanent and the hours of work are 09:00 until 17:00 Monday to Friday with the option of working hybrid after your 6 month probationary period. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Job Features

Job CategoryLegal
Job LevelFull-time
Job CodeEP6369
LocationLeeds, Huddersfield or Barnsley
SalaryUp to £50,000 pa DOE
Posted Date02.05.25

Are you a Family Solicitor with 5 - 10 years PQE, seeking a new permanent job? Would you like to work within a reputable law firm? Would you like the option of working hybrid? Is Leeds, Huddersfield o...

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