Are you an experienced Customer Service Team Leader currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service Team Leader will include:

• Acting as the first point of escalation for complex customer queries, complaints, or service issues
• Providing day-to-day support and guidance to Customer Service Advisors, ensuring adherence to service standards
• Monitoring customer interactions to ensure quality, compliance, and a consistently high level of service
• Collaborating with cross-functional teams to resolve customer concerns and improve service delivery
• Assisting in the training and onboarding of new customer service team members
• Identifying process inefficiencies and provide actionable feedback for continuous improvement
• Analysing service data and customer feedback to generate insights and contribute to performance reports
• Leading by example in handling customer inquiries with professionalism, empathy, and efficiency
• Supporting the Customer Service Manager with scheduling, workload distribution, and KPI tracking.

  You will have:

• Proven experience in a customer service or advisory role, at senior or team lead capacity
• Strong interpersonal and communication skills, both verbal and written
• Demonstrated ability to manage and resolve escalated customer concerns effectively
• Proficiency in using CRM systems and customer support tools
• Excellent organisational and time-management abilities
• A proactive approach to problem-solving and continuous improvement
• Leadership qualities – passionate about your team’s development and wellbeing, supporting through regular feedback, coaching and check-ins

  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you an experienced Warehouse Operative with an FLT License?  Are you free for temporary work starting ASAP.  Is Birstall West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Being responsible for maintaining high warehouse standards your duties as Warehouse Operative will include:

• Picking and packing orders
• Operating Reach Forklift Truck
• Assisting with any other warehouse duties as required
• Attention to detail

  You will have:

• Previous experience within a warehouse environment
• FLT License

  In addition, you be computer literate and have the ability to work independently in a fast-paced environment, working with care and excellent attention to detail. The hours are Monday to Friday 08:00 until 16:30. This role is to start IMMEDIATELY on a temporary basis initially for approximately 4 weeks, so if you are interested please contact Deborah ASAP on 01274 865878 or 07572 050083 to discuss further.     Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you an experienced Customer Service Advisor currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company who offer an outstanding working environment, great team culture and an incredibly generous benefits package?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service Advisor will include:

• Resolving customer enquiries/complaints and questions professionally via telephone, email, or Intercom (Live chat) in line with business policies and procedures within a timely manner
• Helping to resolve issues and troubleshoot technical problems and where necessary, liaise with technical colleagues
• Providing customers with accurate information about products and services ensuring a good customer outcome
• Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service
• Updating the admin platform regularly to ensure all information is being recorded correctly for each customer interaction
• Handling and managing through to a satisfactory resolution any emails from the customer service inbox
• Adhere to all relevant legislation, industry regulations and Company policies and procedures

  You will have:

• Previous experience working in a Customer Service role
• Professional and clear telephone manner
• Active listening and excellent verbal communication skills
• Experience in delivering a right first-time good outcome for a customer
• Experience of working in a fast paced, vibrant and at times, pressured environment

  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Are you an experienced Customer Service / Complaints Manager currently seeking a new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Complaints Manager will include:

• Leading the Complaints Team in handling complaint cases efficiently and compliantly in line with both our processes and procedures whilst adhering to regulatory requirements
• Negotiating settlements by mediating disputes and finding mutually agreeable outcomes
• Providing guidance supporting customers and staff throughout the complaints process
• Identifying trends, through analysing complaints data to identify recurring issues and areas for improvement
• Making recommendations such as suggesting changes to policies, procedures, or products based on complaint analysis
• Promoting a positive culture, fostering a culture where complaints are seen as valuable feedback for improvement
• Training and development to ensure employees are equipped to handle complaints effectively

  You will have:

• Previous experience in a similar role
• Understanding of a positive customer experience
• Experience in a technically driven business
• Experienced in delivering a right first-time good outcome for a customer
• Experience of working in a fast paced, vibrant and at times, pressured environment

  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Do you have Customer Service experience?  Are you currently seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Complaints Advisor will include:

• Handling escalated customer complaints received internally or through alternate customer feedback avenues
• Providing appropriate solutions and alternatives within the time limits
• Following up to ensure resolution and customer satisfaction
• Keeping records of customer interactions, process customer accounts and file documents in line with GDPR and best practice
• Updating the admin platform regularly to ensure all information is being recorded correctly, accurately and timely with each activity
• Ensuring processes are adapted where customers may require additional support for special circumstances delivering a caring and compassionate service

  You will have:

• Customer Service experience
• Professional and clear telephone manner
• Active listening skills and appropriate empathy
• Good command of English grammar and language for accuracy in written communication
• Experience of owning a customer enquiry/ complaint through to resolution
• Experience of working in a fast paced, vibrant and at times, pressured environment

  In addition, you will be a driven, self-motivated, respectful, caring, compassionate, patient, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience. In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package! So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Are you an experienced Customer Service / Sales Executive seeking an exciting new permanent job?  Would you like to work within a multi award-winning company with ambitious growth plans and a great team culture?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Customer Service / Sales Executive will include:  

• Developing and nurturing relationships with new and existing customers, identifying new business opportunities to drive growth
• Engaging with customers through calls, emails, and live chat, providing tailored solutions in a prompt and efficient manner
• Confidently presenting and selling product offerings
• Effectively communicating the value of our products and services to close sales and secure long-term contracts
• Collaborating with internal teams such as Marketing and Customer Support to ensure customer satisfaction and smooth integration of feedback
• Keeping accurate and up-to-date records of sales activities, pipelines, and performance metrics in our CRM system
• Staying informed about industry trends, product developments, and competitor activity

  You will have:  

• Proven experience in a sales role with a track record of success
• Excellent communication, negotiation and relationship building skills, able to connect with customers and understand their needs
• The ability to work both independently and collaboratively in a fast-paced environment
• The ability to adapt sales tactics based on customer feedback and changing market demands
• IT literate with proficiency in mainstream systems including Excel, Email and Word and CRM software
• Strong organisation skills with a systematic approach to managing workloads
• First class attention to detail

• Active listening skills and a sound knowledge of general office systems, including digital filing

  In addition, you will be a driven, self-motivated with a goal-orientated mindset, approachable and friendly team player with a strong work ethic and desire to provide an outstanding customer experience.   In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package, including uncapped BONUS!!!   Both full-time and part-time hours are available to suit your requirements.   So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Are you an experienced Resourcer with recruitment experience currently seeking temporary work to start ASAP?  Would you like to work within a multi award-winning company with ambitious growth plans?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as Internal Recruitment / Resourcer will include:

• Supporting the Head of HR with recruitment for the UK
• Liaising with Recruiting Managers
• Organising job fayres
• Advertising vacancies on job boards
• Screening applications
• Arranging interviews
• Onboarding new recruits
• Assisting with any other HR admin duties as required supporting a small busy HR team

  You will have:

• Previous recruitment experience
• Exceptional communication skills
• The ability to use own initiative and make decisions

  In addition, you will be approachable, adaptable, flexible and organised with the ability to prioritise a busy workload. In return, our client offers a great working environment, free onsite parking and outstanding facilities! This role is temporary to start ASAP, so if you are interested please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Are you an experienced Receptionist seeking a new permanent part-time job?  Would you like to work within an award-winning firm who really values it's employees?  Is Horbury, West Yorkshire convenient for you?  If so, this could be the perfect part-time job for you!

  Working as Receptionist, your duties to include:

• Answering incoming calls using a busy switchboard
• Processing calls quickly and efficiently
• Providing exceptional customer service at all times
• Being professional, pro-active and friendly

  You will have:

• First class communication skills
• The ability to process calls quickly and efficiently
• Good computer skills, including MS Office and Outlook

  In addition, you will be professional and proactive with a friendly manner. In return our client offers an outstanding, very friendly team working environment and great benefits! Hours of work are part-time 22.5 per week, Wednesday to Friday. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you an experienced Payroll / Accounts Assistant currently seeking a new full-time permanent job with the flexibility of working over 4 or 5 days?  Would you like to work for a very well established, growing company being part of a small friendly team? Is Liversedge, West Yorkshire convenient for you? If so, then this could be the ideal job for you!

Your duties as Payroll / Accounts Assistant will include:

• Weekly payroll for approximately 80 staff
• Processing new starters and leavers
• Sales Ledger
• Purchase Ledger
• Dealing with cash payments
• Taking incoming calls and dealing with any queries
• Any other duties as required

You will have:

• Previous payroll and accounts experience using SAGE
• Good communication skills
• Excellent organisational skills
• The ability to prioritise a very busy workload

  In addition, you will be a friendly, confident, flexible and adaptable team player able to work well under pressure. Hours of work are full-time between 38 and 40 per week with the flexibility to condense over 4 days if preferred In return, our client offers a great team working environment and parking facilities. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.  

Are you an experienced HR Administrator with recruitment experience currently seeking temporary work to start ASAP?  Would you like to work within a multi award-winning company with ambitious growth plans?  Is Leeds, West Yorkshire convenient for you?  If so, this could be the perfect job for you!

  Your duties as HR / Recruitment Administrator will include:

• Supporting the Head of HR with recruitment
• Liaising with Recruiting Managers
• Organising job fayres
• Advertising vacancies on job boards
• Screening applications
• Arranging interviews
• Onboarding new recruits
• Assisting with any other HR admin duties as required supporting a small busy HR team

  You will have:

• Previous recruitment experience
• Strong administration and communication skills
• The ability to use own initiative and make decisions

  In addition, you will be approachable, adaptable, flexible and organised with the ability to prioritise a busy workload. In return, our client offers a great working environment, free onsite parking and outstanding facilities! This role is temporary to start ASAP, so if you are interested please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Are you a qualified Care Lawyer seeking a new permanent role?  Would you like to work for a very friendly, progressive law firm offering hybrid working and a very, very generous benefits package?  Is Leeds, Huddersfield or Barnsley convenient for you?  If so, this could be just the job for you!

  Working within the Specialist Team, your duties as Care Lawyer will include:

• Representing adoptive parents and kinship carers in care proceedings and prospective adopters and foster carers within adoption proceedings and parents within care proceedings
• Day to day handling of a wide variety of cases
• Running your own case load
• Undertaking own advocacy
• Attending client meetings
• Working as part of the team
• Ensuring that documents are drafted using software and case management systems in a consistent manner

  You will have:

• High level of knowledge and excellent client care skills
• Knowledge of charging for services or the eligibility criteria for legal aid
• Good written and verbal communication skills
• Outstanding interpersonal and marketing skills
• The ability to develop contacts for the firm
• Strong decision-making skills
• Some knowledge of the Children Act 1989 and care proceedings
• Advocacy skills
• The ability to work within a fast-paced environment to meet deadlines

  In addition, you will be a motivated, meticulous self-starter who is capable of being innovative. In return, our client offers a great team working environment an extremely generous benefits package and free parking! Hours of work are Monday to Friday 09:00 – 17:00 with 1 hour lunch with the flexibility of working hybrid if desired, working out of either Huddersfield or Barnsley. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you a Family Solicitor with 5 - 10 years PQE, seeking a new permanent job? Would you like to work within a reputable law firm? Would you like the option of working hybrid? Is Leeds, Huddersfield or Barnsley convenient for you? If so, this could be just the job for you!

Working within the family team at either Leeds, Huddersfield or Barnsley, your duties as a Family Solicitor include : • Undertaking compliance and fully aware of all aspects of requirements imposed on a Solicitor by the Solicitors Act, Solicitors’ Accounts Rules and Trustee Accounts Rules and all other statutory and Law Society rules and regulations from time to time enforced for the conduct of the business of a solicitor • Day-to-day handling of a wide variety of cases including divorce, private children, non-molestation orders and financial relief • Running own case load under supervision and being able to pick up cases part way through • Attending court on directions hearings, first appointments and financial dispute resolution appointments • Taking instructions from clients, drafting documents and letters, conduct of matters on behalf of clients and work as part of the team • Preparing Legal Aid applications and liaising with the Legal Aid Agency, as necessary • Achieving agreed personal targets in respect of fee income and recording of chargeable time and assisting in developing new opportunities and the range of services offered by the firm • Conducting of matters on behalf of clients • Assisting where required in marketing the firm's client services You will have 5 - 10 years PQE and experience in Family Law. In return, our client offers an outstanding team working environment, a very, very generous benefits package, and is superbly located within Leeds, Huddersfield or Barnsley. This role is permanent and the hours of work are 09:00 until 17:00 Monday to Friday with the option of working hybrid after your 6 month probationary period. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like the option to work hybrid?  Would you like to work for one of West Yorkshires' award-winning leading law firms?  Is central Leeds, West Yorkshire convenient for you?  If so, this could be just the job for you!

  Working within the Litigation Department in a very well established, highly reputable and successful organisation, your duties working as a Legal Secretary will include:

• Audio typing using Big Hand
• Copy typing of letters, memos and documents
• Diary management
• General administration as required by the department
• Liaising with clients or other professionals both face to face and via telephone

You will have excellent:

• Fast and accurate typing skills
• Exceptional organisational skills
• Friendly communication skills
• First class attention to detail
• The ability to use your own initiative

  In addition, you will be proactive and enthusiastic with a professional manner and a desire to be part of a winning team. Hours are full-time, Monday to Friday between 08:45 and 17:15 with hybrid working being available after your probationary period. In return, our client offers a great team working environment and excellent benefits! If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you an experienced Purchase Ledger Assistant seeking a new permanent job offering hybrid working?  Would you like to work within a very successful, highly reputable company offering free parking?  Is Normanton, West Yorkshire convenient for you?  If so, this could be just the job for you!

Your duties as Purchase Ledger Assistant will include:  

• Processing purchase invoices
• Matching invoices to purchase orders
• Reconciling supplier statements
• Setting up new supplier accounts
• Maintaining existing accounts
• Dealing with supplier queries
• Any other general admin duties as required

  You will have:

• Previous experience in purchase ledger
• Good interpersonal and communication skills

  In return, our client offers a great team working environment and free parking 😊 This role is temporary to permanent, and the hours of work are 08:30 – 17:00 Monday to Friday with 1 hour lunch, with the option to work hybrid once trained which is 2 days office and 3 days at home. If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.    

Are you an experienced Legal Secretary seeking a new permanent job?  Would you like a role offering hybrid working?  Is central Huddersfield, West Yorkshire convenient for you?  If so, this could be just the job for you!

Your duties as Legal Secretary will include:

• Handling client telephone calls, enquiries and requests by taking messages, making appointments or assisting clients where possible
• Working closely with Commercial Property Fee Earner to organise digital and physical files, original documents and keeping track of important key dates on matters
• Working with Fee Earners in general conduct of cases, including filing, typing from digital dictation, photocopying when required
• Dealing with incoming emails and post and organising the same or replying as appropriate
• Drafting and filing SDLT returns online and as directed
• To ensure that post-completion duties (ie; Companies House registrations, SDLT submissions, ordering indemnity Policies where applicable etc) are undertaken
• Undertaking exchanges and completions
• Ensuring confidentiality of the company and client documentation and information
• Supporting other secretaries as required

  You will have:

• Previous experience in Residential or Commercial Property
• Excellent verbal and written communication skills
• The ability to work to tight deadlines and prioritise your own workload
• Good word processing skills

  In return, our client offers a fantastic benefits packaging, outstanding team working environment and is superbly located within the centre of Huddersfield. This role permanent and the hours of work are 09:00 until 17:00 Monday to Friday with the option of hybrid If you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further or click on the link to apply 😊 Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.