Customer Service Administrator – £26,000 – £28,000 pa

Are you an experienced Customer Service Administrator seeking a new permanent job?  Do you have good customer service and administration skills?  Is Liversedge, West Yorkshire convenient for you?  If so, this could be just the job for you!

Working within a small, friendly team, your duties working as Customer Service Administrator will include:

• Receiving enquiries from customers via email or telephone
• Processing orders received by completing all necessary order entry and paperwork
• Running open order reports for high priority customers on a regular basis and providing clear and timely updates to customers
• Liaising with internal departments to provide customer delivery updates as requested
• Assisting customers with product specification information and appropriateness for the application
• Providing exceptional customer service to exceed customers’ expectations
• Maintaining good relationships and communication with the customer to ensure they are updated throughout the order process
• Being proactive in your approach to complicated or urgent orders
• Preparing and sending quotations

You will have:

• Customer service and order processing experience within a manufacturing environment
• Good IT skills, including Excel, CRM, SharePoint and Outlook
• Excellent verbal and written communication skills
• First class attention to detail
• The ability to prioritise and remain calm under pressure
• Strong numerical skills

In addition, you will be a flexible and hardworking team player with excellent attention to detail and an aptitude for figures.

In return, our client offers an extremely friendly team working environment and free parking and great working hours with an early finish on a Friday 😊

If you are interested, please contact Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.