Are you an experienced Customer Service Representative looking for an exciting new temporary contract to start immediately until May 2020? Would you like to work within a small very friendly team environment? Is Cleckheaton, West Yorkshire convenient for you? If so, then this could be just the role for you!
Working in a small busy call centre environment, your duties will include:
- Taking incoming calls, logging all calls, updating details on the company database
- Helping customers calling in needing advice or support with their product
- Managing the diary system and organising and allocating engineers to jobs
- Actively upsell warranty and care packages whilst liaising with customers
- Assist where possible with minor issues or complaints carrying out investigation to resolve or escalate accordingly
- Any other admin duties as required by the department
You will need to have strong customer service experience, within a call centre environment, together with the confidence to upsell. In addition, you will be IT literate, incredibly organised, methodical and self-motivated with strong customer focus.
Hours of work are 8.15am – 5pm Monday to Friday, plus every third Saturday morning, 8am – 12 noon which is paid at 1.5.
If you are interested, please call Deborah or Victoria ASAP on 01274 865878 to discuss further.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability
|Job Category||Customer Care Advisor|
|Salary||£19,000 pa OTE|
|Location||Cleckheaton, West Yorkshire|